What Makes Us Different?
In A Word:
Commitment to Value adding and delivering for our clients
Insurance Partners Client Service Model is unique in PNG. Our model is based on being your advocate in all your insurance needs including dedicated claims management.
Your Insurance Partners advocate will commit to:
- Knowing and understanding your business.
- Constantly looking for ways to help you through the delivery of value adding solutions and services.
- Being highly knowledgeable about insurance solutions .
- Assist in every way to reduce the complexities of your insurance arrangements.
Insurance Partners’ Client Service Model.
Our Client Service Model is constantly evolving providing measurable day to day service levels designed to :
- Ensure a professional standard of service.
- Provide a means of documenting and standardising the placement process.
- Support a competitive quote process.
- Ensure that recommendations are based on clear criteria reflecting our Client’s interests.
- Ensure solutions appropriate to our Clients interests.
Insurance Partners do much more , we listen , we learn , we develop a profound understanding of our Client’s need. Insurance Partners apply our experience and expertise to deliver effective, innovative and creative solutions for our Clients.
Dedicated Claims Management :
Crucial to all business survival is the surety of having insurance claims ,when incurred ,processed quickly.
Insurance Partners’ claims team are dedicated to effective processing and continuous follow up until settlement:
Integral to this is:
- Our internal management process.
- Timely coordination of and interaction with our team, claims assessors , underwriter and our client.